tag:status.synteq.com,2005:/history Synteq Status - Incident history 2026-07-01T17:00:00.000+00:00 Synteq tag:status.synteq.com,2005:Maintenance/cmquogmao0c1o2irqz3fza703 2026-07-01T17:00:00.000+00:00 2026-06-26T08:37:02.321+00:00 Selected Hypervisor Firmware Updates Type: Maintenance

Affected Components: Core Network: WA

Jun 26, 08:37:02 GMT+0
Identified - We will be performing scheduled firmware updates on a number of hypervisors on July 1, 2026 between 10:00 AM and 1:00 PM Pacific Time (17:00–20:00 UTC). Virtual machines hosted on the affected nodes may go offline for the duration of the maintenance window and will be brought back online once updates are complete. Affected hypervisors: * 47-DI-U27-A * 47-DI-U27-C * 47-DI-U27-D * 47-DJ-U27-A * 47-DJ-U27-B * 47-DJ-U27-C * 47-DJ-U27-D * 47-DJ-U29-A * 47-DJ-U29-B * 47-DJ-U29-C * 47-DJ-U29-D * 47-DJ-U31-A * 47-DJ-U31-B * 47-DJ-U31-C * 47-DJ-U31-D * 47-DJ-U33-A * 47-DJ-U33-B * 47-DJ-U33-C * 47-DJ-U33-D If you have any questions or concerns, please don't hesitate to reach out to our support team. Thank you for your patience..

]]> tag:status.synteq.com,2005:Maintenance/cmr168xb300vn0zqmxzzgyxhe 2026-06-30T21:30:00.000+00:00 2026-06-30T21:30:00.000+00:00 Dedicated Server Control Panel Emergency Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Dedicated Server Control Panel

Jun 30, 21:30:00 GMT+0
Identified - The dedicated server control panel is currently undergoing emergency maintenance. Servers continue to operate unaffected. We apologize for the inconvenience..

Jun 30, 22:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.synteq.com,2005:Incident/cmquscsp307cw2jqnqacvq6cq 2026-06-26T10:26:02.437+00:00 2026-06-26T10:26:02.446+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 1 minute

Affected Components: Dedicated Server Control Panel

Jun 26, 10:26:02 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 26, 10:26:37 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Maintenance/cmqu3vsb3000y2iqa6xnputer 2026-06-25T23:00:00.000+00:00 2026-06-25T23:00:01.000+00:00 Dedicated Server Control Panel Type: Maintenance

Duration: 6 hours

Affected Components: Dedicated Server Control Panel

Jun 25, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 25, 23:00:58 GMT+0
Identified - The dedicated server control panel is currently undergoing scheduled maintenance. Customers may experience intermittent unavailability of the panel during the maintenance window, though running servers remain unaffected..

Jun 26, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.synteq.com,2005:Incident/cmqu1vcoe00vm2jnbjb0aymxx 2026-06-25T22:04:38.509+00:00 2026-06-25T22:04:38.517+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 2 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 22:04:38 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 22:06:43 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqu15uej026p2jqmozrgjkpv 2026-06-25T21:44:48.426+00:00 2026-06-25T21:44:48.434+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 15 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 21:44:48 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 21:59:38 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqu0nymb007l2io4fktmjsyd 2026-06-25T21:30:54.083+00:00 2026-06-25T21:39:48.311+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 9 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 21:39:48 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

Jun 25, 21:30:54 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqu08mf4002a2io4s7durhvy 2026-06-25T21:18:58.431+00:00 2026-06-25T21:20:30.589+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 2 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 21:20:30 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

Jun 25, 21:18:58 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqu03iab00xi2jnzpxcljupt 2026-06-25T21:14:59.794+00:00 2026-06-25T21:14:59.800+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 3 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 21:14:59 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 21:18:19 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtzrvum01ft2jqmjq8qqris 2026-06-25T21:05:57.502+00:00 2026-06-25T21:05:57.510+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 4 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 21:05:57 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 21:09:36 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtykjwy00m42jmi55zuji57 2026-06-25T20:32:15.825+00:00 2026-06-25T20:34:35.759+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 2 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 20:34:35 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

Jun 25, 20:32:15 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqty9rbs00ot2jqm7taf56xn 2026-06-25T20:23:52.215+00:00 2026-06-25T20:23:52.223+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 6 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 20:23:52 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 20:29:35 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtxp0or03v62ip2ijgh0fto 2026-06-25T20:07:44.570+00:00 2026-06-25T20:07:44.577+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 10 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 20:07:44 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 20:17:39 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtxhz3800hd2jqmvjltxy03 2026-06-25T20:02:15.907+00:00 2026-06-25T20:02:15.915+00:00 Dedicated Server Control Panel outage Type: Incident

Affected Components: Dedicated Server Control Panel

Jun 25, 20:02:15 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 20:02:33 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtx62st03qi2ip2rhrc3irv 2026-06-25T19:53:00.843+00:00 2026-06-25T19:53:00.869+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 6 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 19:53:00 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 19:58:38 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtwraie00bs2inx4pka5dv1 2026-06-25T19:41:30.997+00:00 2026-06-25T19:41:31.003+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 2 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 19:41:31 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 19:43:46 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtweycx005i2jqmycmuo4c1 2026-06-25T19:31:55.376+00:00 2026-06-25T19:31:55.385+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 4 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 19:31:55 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 19:36:19 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtw8h1x002b2jqmwcwj0nku 2026-06-25T19:26:53.011+00:00 2026-06-25T19:26:53.024+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 2 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 19:26:53 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 19:28:34 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtvoxu403082iqv1un129i3 2026-06-25T19:11:41.643+00:00 2026-06-25T19:11:41.654+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 10 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 19:11:41 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 19:21:31 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtv5oov02bg2jp0nnmy9kkv 2026-06-25T18:56:43.327+00:00 2026-06-25T18:57:44.072+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 1 minute

Affected Components: Dedicated Server Control Panel

Jun 25, 18:57:44 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

Jun 25, 18:56:43 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtuyafz027z2jp0z5zxwit5 2026-06-25T18:50:58.270+00:00 2026-06-25T18:52:31.891+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 2 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 18:52:31 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

Jun 25, 18:50:58 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtuitl902dk2iqvqp2rkzwb 2026-06-25T18:38:56.588+00:00 2026-06-25T18:38:56.599+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 2 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 18:38:56 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 18:41:24 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtty4z702bj2ip2ejt3l61e 2026-06-25T18:22:51.570+00:00 2026-06-25T18:22:51.578+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 4 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 18:22:51 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 18:26:28 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqttl8ak01is2jp0s06vx9k5 2026-06-25T18:12:49.340+00:00 2026-06-25T18:12:49.347+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 3 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 18:12:49 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 18:15:36 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtt0qn701ed2iqg006sdw6j 2026-06-25T17:56:53.346+00:00 2026-06-25T17:56:53.352+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 4 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 17:56:53 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 18:00:25 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtshjjw01he2ip25mbc5jm3 2026-06-25T17:41:57.692+00:00 2026-06-25T17:41:57.699+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 6 minutes

Affected Components: Dedicated Server Control Panel

Jun 25, 17:41:57 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 25, 17:47:42 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqtriu68002v2iquce17ctia 2026-06-25T17:14:58.496+00:00 2026-06-25T17:15:44.568+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 1 minute

Affected Components: Dedicated Server Control Panel

Jun 25, 17:15:44 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

Jun 25, 17:14:58 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Incident/cmqsa6ryu020n2imvv0hdrgrg 2026-06-24T16:21:56.118+00:00 2026-06-24T17:09:31.429+00:00 Dedicated Server Control Panel outage Type: Incident

Duration: 48 minutes

Affected Components: Dedicated Server Control Panel

Jun 24, 17:09:31 GMT+0
Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..

Jun 24, 16:21:56 GMT+0
Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.synteq.com,2005:Maintenance/cmp1ajr8j06psfb3gp87e468f 2026-05-11T14:30:00.000+00:00 2026-05-11T14:30:00.000+00:00 Billing panel Type: Maintenance

Duration: 1 hour

Affected Components: Billing/Account Portal

May 11, 14:30:00 GMT+0
Identified - Important updates to our billing panel. .

May 11, 14:30:01 GMT+0
Identified - Maintenance is now in progress.

May 11, 15:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.synteq.com,2005:Maintenance/cmoklmj50046njoacxltvkbn4 2026-04-29T22:00:00.000+00:00 2026-04-29T22:00:00.000+00:00 WA Rack - 47-DS - Emergency Maintenance Type: Maintenance

Duration: 7 hours and 2 minutes

Affected Components: 47-DS-U27, 47-DS-U19

Apr 29, 22:00:00 GMT+0
Identified - This rack is having issues involving the PDUs which need to be replaced. Servers in this rack will be offline for the duration. We apologize for the inconvenience..

Apr 29, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 30, 05:02:30 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmoj3n5dn03bnz9uxaacgvayd 2026-04-28T22:30:00.000+00:00 2026-04-28T22:30:00.000+00:00 WA Hypervisor - 42-DU-U11 - Emergency Maintenance Type: Maintenance

Duration: 6 hours and 15 minutes

Affected Components: 42-DU-U11

Apr 28, 22:30:00 GMT+0
Identified - The server needs a faulty memory stick replaced and will need to be taken offline. We apologize for the inconvenience..

Apr 28, 22:30:01 GMT+0
Identified - Maintenance is now in progress.

Apr 29, 04:45:07 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmnxsj8pv04le3y2dgfvvx2c3 2026-04-13T23:00:00.000+00:00 2026-04-13T23:00:00.000+00:00 Virtualization Control Panel Emergency Maintenance Type: Maintenance

Duration: 11 minutes

Affected Components: Virtualization Control Panel

Apr 13, 23:00:00 GMT+0
Identified - We have to restart our virtualization control panel to apply an important update. The panel will be unavailable for approximately 20 minutes but your services will be unaffected. We apologize for the inconvenience..

Apr 13, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 13, 23:10:47 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmnnwyay30x4cq6fmbbxevjw5 2026-04-07T01:00:00.000+00:00 2026-04-07T01:00:00.000+00:00 WA Hypervisor - 47-DN-U36 - Emergency Maintenance Type: Maintenance

Duration: 59 minutes

Affected Components: 47-DN-U36

Apr 7, 01:00:00 GMT+0
Identified - The system went offline and we are investigating the cause. We apologize for the inconvenience..

Apr 7, 01:01:32 GMT+0
Identified - Maintenance is now in progress..

Apr 7, 02:00:21 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmlu76wjm08z5mdbbjri18k1f 2026-02-20T14:00:00.000+00:00 2026-02-20T14:00:01.000+00:00 WA Hypervisor - 47-DM-U13 - Emergency Migration Type: Maintenance

Duration: 2 days, 3 hours and 54 minutes

Feb 20, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 22, 17:54:30 GMT+0
Completed - Maintenance has completed successfully..

Feb 20, 14:00:00 GMT+0
Identified - Due to the age of this server and issues that we have encountered, we have decided to do an emergency migration of its VMs to other nodes. This migration will be done one at a time and we expect up to \~5 hours of downtime per TB of HDD storage, as the migration has to be carried out while the VMs are offline. We apologize for the inconvenience..

]]> tag:status.synteq.com,2005:Maintenance/cmlj3u7sy00kmn380x0wtfgpg 2026-02-12T07:00:00.000+00:00 2026-02-12T07:00:00.000+00:00 Dedicated Server Control Panel [NON IMPACTING] Type: Maintenance

Duration: 8 hours and 51 minutes

Affected Components: Dedicated Server Control Panel

Feb 12, 07:00:00 GMT+0
Identified - We are performing some networking changes that, while they are not expected to impact our Dedicated Server Control Panel, may affect it..

Feb 12, 06:56:02 GMT+0
Identified - Maintenance is now in progress..

Feb 12, 15:47:29 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cml5xegey0107nbpyfzyh33py 2026-02-03T14:00:00.000+00:00 2026-02-03T14:00:00.000+00:00 WA Hypervisor - 47-DJ-U27 - Maintenance Type: Maintenance

Duration: 1 day, 16 hours and 12 minutes

Affected Components: 47-DJ-U27

Feb 3, 14:00:00 GMT+0
Identified - Due to age of this node along with recurring issues with some GPUs, we are going to be migrating customers to a newer node and decommission this one..

Feb 3, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 5, 06:11:54 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmk8u9au91hgj9abaigtfsy43 2026-01-10T21:50:00.000+00:00 2026-01-10T21:50:00.000+00:00 Virtualization Control Server Update Type: Maintenance

Duration: 6 minutes

Affected Components: Virtualization Control Panel

Jan 10, 21:50:00 GMT+0
Identified - We need to update our virtualization control server in order to bring up new hypervisors online. This should not affect any customer servers, but the virtualization control panel may be unavailable for a few minutes..

Jan 10, 21:50:12 GMT+0
Identified - Maintenance is now in progress..

Jan 10, 21:56:09 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmk83yb5u0jedkzymfslpn64q 2026-01-10T09:30:00.000+00:00 2026-01-10T09:30:00.000+00:00 WA Hypervisor - 47-DP-U06 - Emergency Maintenance Type: Maintenance

Duration: 1 day, 5 hours and 20 minutes

Affected Components: 47-DP-U06

Jan 10, 09:30:00 GMT+0
Identified - Due to the age of this server and issues that we have encountered, we have decided to do an emergency migration of its VMs to other nodes. This migration will be done one at a time and we expect up to \~5 hours of downtime per TB of HDD storage, as the migration has to be carried out while the VMs are offline. We apologize for the inconvenience..

Jan 10, 09:33:55 GMT+0
Identified - Maintenance is now in progress..

Jan 11, 14:53:40 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmjnarsw50hy96ruulkvnvs8m 2025-12-26T20:00:00.000+00:00 2025-12-26T20:00:00.000+00:00 WA Hypervisor - 47-DR-U39 - Emergency Maintenance Type: Maintenance

Duration: 2 days, 19 hours and 48 minutes

Affected Components: 47-DR-U39

Dec 26, 20:00:00 GMT+0
Identified - The system needs to be restarted due to a service hang..

Dec 26, 20:01:27 GMT+0
Identified - Maintenance is now in progress..

Dec 26, 21:07:47 GMT+0
Completed - Due to multiple issues that we have encountered with this server in the past, we've decided to do emergency migration of VMs to other nodes. We expect up to \~5 hours of downtime per TB of HDD storage, as the migration has to be carried out while the VMs are off. This migration will be done on a one-by-one basis. .

]]> tag:status.synteq.com,2005:Maintenance/cmjgyogwt04ag7tly6kj69ho6 2025-12-22T17:00:00.000+00:00 2025-12-22T17:00:00.000+00:00 PA: Firewall Maintenance [NON-IMPACTING] Type: Maintenance

Duration: 2 hours and 42 minutes

Affected Components: Core Network: PA

Dec 22, 17:00:00 GMT+0
Identified - We will be performing some maintenance on one of our firewall servers that should not impact the majority of our customers. Some sites/panels may temporarily be unavailable during this period but services should remain operational. If you have any questions or issues, please reach out to our support team..

Dec 22, 17:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 22, 19:41:47 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmiolw4x600dfkb1gjse7prmy 2025-12-03T13:20:00.000+00:00 2025-12-03T13:20:00.000+00:00 Virtualization Control Server Update Type: Maintenance

Duration: 13 minutes

Affected Components: 47-DK-U21, 47-DP-U01-N3, 47-DN-U09, 47-DM-U30, 47-DM-U23-N1, 47-DR-U10, 47-DQ-U22, 47-DS-U27, 47-DM-U36, 47-DN-U01-N3, 47-DS-U03-N1, 47-DP-U27-N3, 47-DL-U27, 47-DS-U11, 47-DM-U23-N4, 47-DQ-U21, 47-DI-U33, 47-DR-U29-N4, 47-DL-U17-N4, 47-DL-U01, 47-DT-U14, 47-DQ-U05-N3, 47-DR-U09, 47-DM-U15, 47-DQ-U19, 47-DR-U29-N3, 47-DU-U34, 47-DN-U03-N3, 47-DM-U35, A-06-U29, 47-DN-U01-N2, 47-DM-U31-N2, 47-DM-U21-N2, 47-DK-U27, , 47-DS-U01-N3, 47-DM-U16, 47-DN-U03-N1, 47-DM-U23-N3, 47-DQ-U09-N2, 47-DJ-U09, 47-DR-U17, 47-DN-U12, 47-DR-U39, A-06-U03-N4, 47-DI-U27, 47-DM-U23-N2, A-06-U19, A-06-U03-N1, A-06-U27, A-08-U19, 47-DS-U19, 47-DI-U37, 47-DI-U24, 47-DL-U17-N1, 47-DQ-U34, 47-DI-U34, 47-DI-U35, 47-DN-U07, 47-DM-U31-N3, 47-DQ-U23, 47-DQ-U09-N3, 47-DS-U01-N1, 47-DN-U06, Virtualization Control Panel, 47-DM-U21-N1, 47-DP-U21, 47-DP-U12, 47-DQ-U09-N1, 47-DL-U13, 47-DP-U06, 47-DV-U13-N4, 47-DQ-U07-N3, 47-DQ-U07-N1, 47-DQ-U11-N2, 47-DQ-U20, 47-DQ-U07-N2, 47-DP-U27-N4, 47-DQ-U33, 47-DQ-U31, , A-06-U28, A-06-U05-N3, A-06-U07-N2, 47-DL-U39-N4, 47-DL-U05, A-06-U05-N4, A-06-U01, 47-DQ-U11-N1, 47-DS-U01-N4, 47-DS-U03-N2, 47-DR-U40, 47-DM-U27, 47-DL-U37, 47-DQ-U11-N3, 47-DQ-U32, 47-DN-U03-N2, 47-DQ-U05-N4, 47-DL-U17-N3, 47-DM-U31-N1, 47-DQ-U17, 47-DM-U17, 47-DN-U01-N4, 47-DN-U36, 47-DP-U29, 47-DP-U01-N4, 47-DM-U29, 47-DS-U03-N3, 47-DN-U11, 47-DT-U41, 47-DU-U33, 47-DJ-U27, 47-DL-U38, 47-DU-U37, 47-DQ-U09-N4, 47-DM-U21-N4, 47-DM-U23-N2, A-06-U05-N2, 47-DN-U05, A-06-U03-N3, A-06-U02, A-06-U03-N2, A-06-U07-N4, 47-DR-U45, 47-DT-U43-N3, 47-DN-U01-N1, 47-DL-U34, 47-DS-U03-N4, 47-DN-U03-N4, 47-DP-U05, 47-DU-U32, 47-DQ-U11-N4, 47-DQ-U30, 47-DN-U10, 47-DQ-U35, 47-DK-U18, 47-DM-U21-N3, 47-DM-U14, 47-DR-U44, 47-DP-U01-N2, VM Hypervisors - Spokane → VM Hypervisors - Valley Forge →

Dec 3, 13:20:00 GMT+0
Identified - We need to update our virtualization control server in order to bring up new hypervisors online. This should not affect any customer servers, but the virtualization control panel may be unavailable for a few minutes..

Dec 2, 13:21:09 GMT+0
Identified - Maintenance is now in progress..

Dec 2, 13:34:20 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmi28eqr5003ozodvzzkmek9r 2025-11-19T18:00:00.000+00:00 2025-11-19T18:00:00.000+00:00 WA Hypervisor - 47-DR-U39 - Maintenance Type: Maintenance

Duration: 1 hour and 15 minutes

Affected Components: 47-DR-U39

Nov 19, 18:00:00 GMT+0
Identified - This hypervisor has a faulty memory stick that needs to be replaced. We will need to shut down the server during the replacement..

Nov 19, 18:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 19, 19:15:16 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmho526nb01fe9xfomkun46d4 2025-11-07T00:48:00.000+00:00 2025-11-07T00:48:00.000+00:00 WA Hypervisor - 47-DR-U39 - Emergency Maintenance Type: Maintenance

Duration: 1 hour and 51 minutes

Affected Components: 47-DR-U39

Nov 7, 00:48:00 GMT+0
Identified - The system needs to be restarted due to a service hang..

Nov 7, 00:49:30 GMT+0
Identified - Maintenance is now in progress..

Nov 7, 02:40:40 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmfo31w8l006ytnxcopb7qwpx 2025-10-25T04:00:00.000+00:00 2025-10-25T04:00:00.000+00:00 PA: Network Maintenance [Arelion] Type: Maintenance

Duration: 20 hours

Affected Components: A-06-U29, A-06-U03-N4, A-06-U19, A-06-U03-N1, A-06-U27, A-08-U19, , A-06-U28, A-06-U05-N3, A-06-U07-N2, A-06-U05-N4, A-06-U01, Core Network: PA, A-06-U05-N2, A-06-U03-N3, A-06-U02, A-06-U03-N2, A-06-U07-N4, VM Hypervisors - Valley Forge →

Oct 25, 04:00:00 GMT+0
Identified - Arelion is planning maintenance on their physical fiber infrastructure. Customers should not be impacted aside from all routes transiting Arelion and a reduction in redundancy/capacity during this window, but we expect this to be virtually unnoticeable to end customers..

Oct 25, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 26, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.synteq.com,2005:Maintenance/cmh4gmj3h047dedxhi3gdfd1l 2025-10-24T06:15:00.000+00:00 2025-10-24T07:23:32.079+00:00 WA Hypervisor - 47-DR-U39 - Emergency Maintenance Type: Maintenance

Duration: 1 hour and 5 minutes

Affected Components: 47-DR-U39

Oct 24, 07:23:32 GMT+0
Completed - Maintenance has completed successfully..

Oct 24, 06:15:00 GMT+0
Identified - The system needs to be restarted due to a service hang..

Oct 24, 06:18:16 GMT+0
Identified - Maintenance is now in progress..

]]> tag:status.synteq.com,2005:Maintenance/cmgtl097600ijy190ecfl6xn4 2025-10-16T15:30:00.000+00:00 2025-10-16T15:30:00.000+00:00 WA Hypervisor - 47-DS-U19 - Emergency Maintenance Type: Maintenance

Duration: 35 minutes

Affected Components: 47-DS-U19

Oct 16, 15:30:00 GMT+0
Identified - This hypervisor needs hardware replaced and will be offline for the duration. We apologize for the inconvenience..

Oct 16, 16:05:06 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmgpga2nu01821oansdyylwo2 2025-10-13T19:00:00.000+00:00 2025-10-13T19:00:00.000+00:00 WA GPU Hypervisors - Emergency Maintenance Type: Maintenance

Duration: 2 days, 21 hours and 5 minutes

Affected Components: 47-DL-U27, 47-DK-U27, 47-DL-U13, 47-DL-U05

Oct 13, 19:00:00 GMT+0
Identified - We will be performing emergency maintenance on the following GPU Hypervisors: 47-DK-U09 47-DK-U27 47-DL-U05 47-DL-U09 47-DL-U13 47-DL-U27 47-DS-U07 47-DS-U19 Your VM/services may be temporarily offline while working on your specific server. We apologize for the inconvenience..

Oct 13, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 16, 16:05:21 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.synteq.com,2005:Maintenance/cmfw6ymau00ft2moogpaif69v 2025-09-23T06:45:00.000+00:00 2025-09-23T07:15:00.000+00:00 WA Hypervisor - 47-DR-U39 - Emergency Maintenance Type: Maintenance

Duration: 30 minutes

Affected Components: 47-DR-U39

Sep 23, 07:15:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 23, 06:45:00 GMT+0
Identified - The system needs to be restarted due to a service hang..

Sep 23, 06:45:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.synteq.com,2005:Maintenance/cmfmriyb4000g45rzv3ra9h3s 2025-09-20T04:00:00.000+00:00 2025-09-20T04:00:00.000+00:00 PA: Network Maintenance [Arelion] Type: Maintenance

Duration: 20 hours

Affected Components: , Core Network: PA, A-06-U28, A-06-U03-N4, A-06-U29, A-06-U05-N2, A-06-U03-N2, A-06-U02, A-06-U07-N4, A-06-U05-N3, A-06-U03-N3, A-06-U07-N2, A-06-U19, A-06-U03-N1, A-08-U19, A-06-U01, A-06-U05-N4, A-06-U27, VM Hypervisors - Valley Forge →

Sep 20, 04:00:00 GMT+0
Identified - Arelion is planning maintenance on their physical fiber infrastructure. Customers should not be impacted aside from all routes transiting Arelion and a reduction in redundancy/capacity during this window, but we expect this to be virtually unnoticeable to end customers. .

Sep 20, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 21, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.synteq.com,2005:Maintenance/cmf7fml7o004jg0dzb5724y58 2025-09-05T22:52:00.000+00:00 2025-09-05T23:19:58.592+00:00 WA Hypervisor - 47-DL-U34 - Emergency Maintenance Type: Maintenance

Duration: 28 minutes

Affected Components: 47-DL-U34

Sep 5, 23:19:58 GMT+0
Completed - Maintenance has completed successfully..

Sep 5, 22:52:00 GMT+0
Identified - We need to perform a disk controller firmware update to avoid potential issues. This will cause the server to restart. We apologize for the inconvenience..

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