Synteq Status - Incident history https://status.synteq.com Synteq Wed, 1 Jul 2026 17:00:00 +0000 Selected Hypervisor Firmware Updates Type: Maintenance Affected Components: Core Network: WA Jun 26, 08:37:02 GMT+0 - Identified - We will be performing scheduled firmware updates on a number of hypervisors on July 1, 2026 between 10:00 AM and 1:00 PM Pacific Time (17:00–20:00 UTC). Virtual machines hosted on the affected nodes may go offline for the duration of the maintenance window and will be brought back online once updates are complete. Affected hypervisors: * 47-DI-U27-A * 47-DI-U27-C * 47-DI-U27-D * 47-DJ-U27-A * 47-DJ-U27-B * 47-DJ-U27-C * 47-DJ-U27-D * 47-DJ-U29-A * 47-DJ-U29-B * 47-DJ-U29-C * 47-DJ-U29-D * 47-DJ-U31-A * 47-DJ-U31-B * 47-DJ-U31-C * 47-DJ-U31-D * 47-DJ-U33-A * 47-DJ-U33-B * 47-DJ-U33-C * 47-DJ-U33-D If you have any questions or concerns, please don't hesitate to reach out to our support team. Thank you for your patience. Type: Maintenance

Affected Components:

<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>08:37:02</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled firmware updates on a number of hypervisors on July 1, 2026 between 10:00 AM and 1:00 PM Pacific Time (17:00–20:00 UTC). Virtual machines hosted on the affected nodes may go offline for the duration of the maintenance window and will be brought back online once updates are complete. Affected hypervisors: * 47-DI-U27-A * 47-DI-U27-C * 47-DI-U27-D * 47-DJ-U27-A * 47-DJ-U27-B * 47-DJ-U27-C * 47-DJ-U27-D * 47-DJ-U29-A * 47-DJ-U29-B * 47-DJ-U29-C * 47-DJ-U29-D * 47-DJ-U31-A * 47-DJ-U31-B * 47-DJ-U31-C * 47-DJ-U31-D * 47-DJ-U33-A * 47-DJ-U33-B * 47-DJ-U33-C * 47-DJ-U33-D If you have any questions or concerns, please don't hesitate to reach out to our support team. Thank you for your patience..</p> ]]> Wed, 1 Jul 2026 17:00:00 +0000 https://status.synteq.com/maintenance/cmquogmao0c1o2irqz3fza703 https://status.synteq.com/maintenance/cmquogmao0c1o2irqz3fza703 Dedicated Server Control Panel Emergency Maintenance Type: Maintenance Duration: 1 hour Affected Components: Dedicated Server Control Panel Jun 30, 21:30:00 GMT+0 - Identified - The dedicated server control panel is currently undergoing emergency maintenance. Servers continue to operate unaffected. We apologize for the inconvenience. Jun 30, 22:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Identified</strong> - The dedicated server control panel is currently undergoing emergency maintenance. Servers continue to operate unaffected. We apologize for the inconvenience..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>22:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 30 Jun 2026 21:30:00 +0000 https://status.synteq.com/maintenance/cmr168xb300vn0zqmxzzgyxhe https://status.synteq.com/maintenance/cmr168xb300vn0zqmxzzgyxhe Dedicated Server Control Panel outage Type: Incident Duration: 1 minute Affected Components: Dedicated Server Control Panel Jun 26, 10:26:02 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 26, 10:26:37 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>10:26:02</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>10:26:37</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 26 Jun 2026 10:26:02 +0000 https://status.synteq.com/incident/cmquscsp307cw2jqnqacvq6cq https://status.synteq.com/incident/cmquscsp307cw2jqnqacvq6cq Dedicated Server Control Panel Type: Maintenance Duration: 6 hours Affected Components: Dedicated Server Control Panel Jun 25, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 25, 23:00:58 GMT+0 - Identified - The dedicated server control panel is currently undergoing scheduled maintenance. Customers may experience intermittent unavailability of the panel during the maintenance window, though running servers remain unaffected. Jun 26, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>23:00:58</var> GMT+0</small><br><strong>Identified</strong> - The dedicated server control panel is currently undergoing scheduled maintenance. Customers may experience intermittent unavailability of the panel during the maintenance window, though running servers remain unaffected..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 25 Jun 2026 23:00:00 +0000 https://status.synteq.com/maintenance/cmqu3vsb3000y2iqa6xnputer https://status.synteq.com/maintenance/cmqu3vsb3000y2iqa6xnputer Dedicated Server Control Panel outage Type: Incident Duration: 2 minutes Affected Components: Dedicated Server Control Panel Jun 25, 22:04:38 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 22:06:43 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>22:04:38</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>22:06:43</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 22:04:38 +0000 https://status.synteq.com/incident/cmqu1vcoe00vm2jnbjb0aymxx https://status.synteq.com/incident/cmqu1vcoe00vm2jnbjb0aymxx Dedicated Server Control Panel outage Type: Incident Duration: 15 minutes Affected Components: Dedicated Server Control Panel Jun 25, 21:44:48 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 21:59:38 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 15 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>21:44:48</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>21:59:38</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 21:44:48 +0000 https://status.synteq.com/incident/cmqu15uej026p2jqmozrgjkpv https://status.synteq.com/incident/cmqu15uej026p2jqmozrgjkpv Dedicated Server Control Panel outage Type: Incident Duration: 9 minutes Affected Components: Dedicated Server Control Panel Jun 25, 21:39:48 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Jun 25, 21:30:54 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 9 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>21:39:48</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>21:30:54</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 21:30:54 +0000 https://status.synteq.com/incident/cmqu0nymb007l2io4fktmjsyd https://status.synteq.com/incident/cmqu0nymb007l2io4fktmjsyd Dedicated Server Control Panel outage Type: Incident Duration: 2 minutes Affected Components: Dedicated Server Control Panel Jun 25, 21:20:30 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Jun 25, 21:18:58 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>21:20:30</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>21:18:58</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 21:18:58 +0000 https://status.synteq.com/incident/cmqu08mf4002a2io4s7durhvy https://status.synteq.com/incident/cmqu08mf4002a2io4s7durhvy Dedicated Server Control Panel outage Type: Incident Duration: 3 minutes Affected Components: Dedicated Server Control Panel Jun 25, 21:14:59 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 21:18:19 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>21:14:59</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>21:18:19</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 21:14:59 +0000 https://status.synteq.com/incident/cmqu03iab00xi2jnzpxcljupt https://status.synteq.com/incident/cmqu03iab00xi2jnzpxcljupt Dedicated Server Control Panel outage Type: Incident Duration: 4 minutes Affected Components: Dedicated Server Control Panel Jun 25, 21:05:57 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 21:09:36 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>21:05:57</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>21:09:36</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 21:05:57 +0000 https://status.synteq.com/incident/cmqtzrvum01ft2jqmjq8qqris https://status.synteq.com/incident/cmqtzrvum01ft2jqmjq8qqris Dedicated Server Control Panel outage Type: Incident Duration: 2 minutes Affected Components: Dedicated Server Control Panel Jun 25, 20:34:35 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Jun 25, 20:32:15 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>20:34:35</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>20:32:15</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 20:32:15 +0000 https://status.synteq.com/incident/cmqtykjwy00m42jmi55zuji57 https://status.synteq.com/incident/cmqtykjwy00m42jmi55zuji57 Dedicated Server Control Panel outage Type: Incident Duration: 6 minutes Affected Components: Dedicated Server Control Panel Jun 25, 20:23:52 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 20:29:35 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>20:23:52</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>20:29:35</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 20:23:52 +0000 https://status.synteq.com/incident/cmqty9rbs00ot2jqm7taf56xn https://status.synteq.com/incident/cmqty9rbs00ot2jqm7taf56xn Dedicated Server Control Panel outage Type: Incident Duration: 10 minutes Affected Components: Dedicated Server Control Panel Jun 25, 20:07:44 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 20:17:39 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 10 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>20:07:44</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>20:17:39</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 20:07:44 +0000 https://status.synteq.com/incident/cmqtxp0or03v62ip2ijgh0fto https://status.synteq.com/incident/cmqtxp0or03v62ip2ijgh0fto Dedicated Server Control Panel outage Type: Incident Affected Components: Dedicated Server Control Panel Jun 25, 20:02:15 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 20:02:33 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>20:02:15</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>20:02:33</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 20:02:15 +0000 https://status.synteq.com/incident/cmqtxhz3800hd2jqmvjltxy03 https://status.synteq.com/incident/cmqtxhz3800hd2jqmvjltxy03 Dedicated Server Control Panel outage Type: Incident Duration: 6 minutes Affected Components: Dedicated Server Control Panel Jun 25, 19:53:00 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 19:58:38 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>19:53:00</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>19:58:38</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 19:53:00 +0000 https://status.synteq.com/incident/cmqtx62st03qi2ip2rhrc3irv https://status.synteq.com/incident/cmqtx62st03qi2ip2rhrc3irv Dedicated Server Control Panel outage Type: Incident Duration: 2 minutes Affected Components: Dedicated Server Control Panel Jun 25, 19:41:31 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 19:43:46 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>19:41:31</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>19:43:46</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 19:41:30 +0000 https://status.synteq.com/incident/cmqtwraie00bs2inx4pka5dv1 https://status.synteq.com/incident/cmqtwraie00bs2inx4pka5dv1 Dedicated Server Control Panel outage Type: Incident Duration: 4 minutes Affected Components: Dedicated Server Control Panel Jun 25, 19:31:55 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 19:36:19 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>19:31:55</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>19:36:19</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 19:31:55 +0000 https://status.synteq.com/incident/cmqtweycx005i2jqmycmuo4c1 https://status.synteq.com/incident/cmqtweycx005i2jqmycmuo4c1 Dedicated Server Control Panel outage Type: Incident Duration: 2 minutes Affected Components: Dedicated Server Control Panel Jun 25, 19:26:53 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 19:28:34 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>19:26:53</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>19:28:34</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 19:26:53 +0000 https://status.synteq.com/incident/cmqtw8h1x002b2jqmwcwj0nku https://status.synteq.com/incident/cmqtw8h1x002b2jqmwcwj0nku Dedicated Server Control Panel outage Type: Incident Duration: 10 minutes Affected Components: Dedicated Server Control Panel Jun 25, 19:11:41 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 19:21:31 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 10 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>19:11:41</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>19:21:31</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 19:11:41 +0000 https://status.synteq.com/incident/cmqtvoxu403082iqv1un129i3 https://status.synteq.com/incident/cmqtvoxu403082iqv1un129i3 Dedicated Server Control Panel outage Type: Incident Duration: 1 minute Affected Components: Dedicated Server Control Panel Jun 25, 18:57:44 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Jun 25, 18:56:43 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:57:44</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:56:43</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 18:56:43 +0000 https://status.synteq.com/incident/cmqtv5oov02bg2jp0nnmy9kkv https://status.synteq.com/incident/cmqtv5oov02bg2jp0nnmy9kkv Dedicated Server Control Panel outage Type: Incident Duration: 2 minutes Affected Components: Dedicated Server Control Panel Jun 25, 18:52:31 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Jun 25, 18:50:58 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:52:31</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:50:58</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 18:50:58 +0000 https://status.synteq.com/incident/cmqtuyafz027z2jp0z5zxwit5 https://status.synteq.com/incident/cmqtuyafz027z2jp0z5zxwit5 Dedicated Server Control Panel outage Type: Incident Duration: 2 minutes Affected Components: Dedicated Server Control Panel Jun 25, 18:38:56 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 18:41:24 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:38:56</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:41:24</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 18:38:56 +0000 https://status.synteq.com/incident/cmqtuitl902dk2iqvqp2rkzwb https://status.synteq.com/incident/cmqtuitl902dk2iqvqp2rkzwb Dedicated Server Control Panel outage Type: Incident Duration: 4 minutes Affected Components: Dedicated Server Control Panel Jun 25, 18:22:51 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 18:26:28 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:22:51</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:26:28</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 18:22:51 +0000 https://status.synteq.com/incident/cmqtty4z702bj2ip2ejt3l61e https://status.synteq.com/incident/cmqtty4z702bj2ip2ejt3l61e Dedicated Server Control Panel outage Type: Incident Duration: 3 minutes Affected Components: Dedicated Server Control Panel Jun 25, 18:12:49 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 18:15:36 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:12:49</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:15:36</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 18:12:49 +0000 https://status.synteq.com/incident/cmqttl8ak01is2jp0s06vx9k5 https://status.synteq.com/incident/cmqttl8ak01is2jp0s06vx9k5 Dedicated Server Control Panel outage Type: Incident Duration: 4 minutes Affected Components: Dedicated Server Control Panel Jun 25, 17:56:53 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 18:00:25 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>17:56:53</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:00:25</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 17:56:53 +0000 https://status.synteq.com/incident/cmqtt0qn701ed2iqg006sdw6j https://status.synteq.com/incident/cmqtt0qn701ed2iqg006sdw6j Dedicated Server Control Panel outage Type: Incident Duration: 6 minutes Affected Components: Dedicated Server Control Panel Jun 25, 17:41:57 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 25, 17:47:42 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>17:41:57</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>17:47:42</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 17:41:57 +0000 https://status.synteq.com/incident/cmqtshjjw01he2ip25mbc5jm3 https://status.synteq.com/incident/cmqtshjjw01he2ip25mbc5jm3 Dedicated Server Control Panel outage Type: Incident Duration: 1 minute Affected Components: Dedicated Server Control Panel Jun 25, 17:15:44 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Jun 25, 17:14:58 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>17:15:44</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>17:14:58</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Thu, 25 Jun 2026 17:14:58 +0000 https://status.synteq.com/incident/cmqtriu68002v2iquce17ctia https://status.synteq.com/incident/cmqtriu68002v2iquce17ctia Dedicated Server Control Panel outage Type: Incident Duration: 48 minutes Affected Components: Dedicated Server Control Panel Jun 24, 17:09:31 GMT+0 - Resolved - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service. Jun 24, 16:21:56 GMT+0 - Investigating - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 48 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>17:09:31</var> GMT+0</small><br><strong>Resolved</strong> - Dedicated Server Control Panel is now operational! This update was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>16:21:56</var> GMT+0</small><br><strong>Investigating</strong> - Dedicated Server Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Wed, 24 Jun 2026 16:21:56 +0000 https://status.synteq.com/incident/cmqsa6ryu020n2imvv0hdrgrg https://status.synteq.com/incident/cmqsa6ryu020n2imvv0hdrgrg Billing panel Type: Maintenance Duration: 1 hour Affected Components: Billing/Account Portal May 11, 14:30:00 GMT+0 - Identified - Important updates to our billing panel. May 11, 14:30:01 GMT+0 - Identified - Maintenance is now in progress May 11, 15:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>May <var data-var='date'> 11</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br><strong>Identified</strong> - Important updates to our billing panel. .</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>14:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 11 May 2026 14:30:00 +0000 https://status.synteq.com/maintenance/cmp1ajr8j06psfb3gp87e468f https://status.synteq.com/maintenance/cmp1ajr8j06psfb3gp87e468f WA Rack - 47-DS - Emergency Maintenance Type: Maintenance Duration: 7 hours and 2 minutes Affected Components: 47-DS-U27, 47-DS-U19 Apr 29, 22:00:00 GMT+0 - Identified - This rack is having issues involving the PDUs which need to be replaced. Servers in this rack will be offline for the duration. We apologize for the inconvenience. Apr 29, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 30, 05:02:30 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 7 hours and 2 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - This rack is having issues involving the PDUs which need to be replaced. Servers in this rack will be offline for the duration. We apologize for the inconvenience..</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>05:02:30</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 29 Apr 2026 22:00:00 +0000 https://status.synteq.com/maintenance/cmoklmj50046njoacxltvkbn4 https://status.synteq.com/maintenance/cmoklmj50046njoacxltvkbn4 WA Hypervisor - 42-DU-U11 - Emergency Maintenance Type: Maintenance Duration: 6 hours and 15 minutes Affected Components: 42-DU-U11 Apr 28, 22:30:00 GMT+0 - Identified - The server needs a faulty memory stick replaced and will need to be taken offline. We apologize for the inconvenience. Apr 28, 22:30:01 GMT+0 - Identified - Maintenance is now in progress Apr 29, 04:45:07 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 6 hours and 15 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>22:30:00</var> GMT+0</small><br><strong>Identified</strong> - The server needs a faulty memory stick replaced and will need to be taken offline. We apologize for the inconvenience..</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>22:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>04:45:07</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 28 Apr 2026 22:30:00 +0000 https://status.synteq.com/maintenance/cmoj3n5dn03bnz9uxaacgvayd https://status.synteq.com/maintenance/cmoj3n5dn03bnz9uxaacgvayd Virtualization Control Panel Emergency Maintenance Type: Maintenance Duration: 11 minutes Affected Components: Virtualization Control Panel Apr 13, 23:00:00 GMT+0 - Identified - We have to restart our virtualization control panel to apply an important update. The panel will be unavailable for approximately 20 minutes but your services will be unaffected. We apologize for the inconvenience. Apr 13, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 13, 23:10:47 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 11 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have to restart our virtualization control panel to apply an important update. The panel will be unavailable for approximately 20 minutes but your services will be unaffected. We apologize for the inconvenience..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>23:10:47</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 13 Apr 2026 23:00:00 +0000 https://status.synteq.com/maintenance/cmnxsj8pv04le3y2dgfvvx2c3 https://status.synteq.com/maintenance/cmnxsj8pv04le3y2dgfvvx2c3 WA Hypervisor - 47-DN-U36 - Emergency Maintenance Type: Maintenance Duration: 59 minutes Affected Components: 47-DN-U36 Apr 7, 01:00:00 GMT+0 - Identified - The system went offline and we are investigating the cause. We apologize for the inconvenience. Apr 7, 01:01:32 GMT+0 - Identified - Maintenance is now in progress. Apr 7, 02:00:21 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 59 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - The system went offline and we are investigating the cause. We apologize for the inconvenience..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>01:01:32</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>02:00:21</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 7 Apr 2026 01:00:00 +0000 https://status.synteq.com/maintenance/cmnnwyay30x4cq6fmbbxevjw5 https://status.synteq.com/maintenance/cmnnwyay30x4cq6fmbbxevjw5 WA Hypervisor - 47-DM-U13 - Emergency Migration Type: Maintenance Duration: 2 days, 3 hours and 54 minutes Feb 20, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 22, 17:54:30 GMT+0 - Completed - Maintenance has completed successfully. Feb 20, 14:00:00 GMT+0 - Identified - Due to the age of this server and issues that we have encountered, we have decided to do an emergency migration of its VMs to other nodes. This migration will be done one at a time and we expect up to \~5 hours of downtime per TB of HDD storage, as the migration has to be carried out while the VMs are offline. We apologize for the inconvenience. Type: Maintenance

Duration: 2 days, 3 hours and 54 minutes

<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 22</var>, <var data-var='time'>17:54:30</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Due to the age of this server and issues that we have encountered, we have decided to do an emergency migration of its VMs to other nodes. This migration will be done one at a time and we expect up to \~5 hours of downtime per TB of HDD storage, as the migration has to be carried out while the VMs are offline. We apologize for the inconvenience..</p> ]]> Fri, 20 Feb 2026 14:00:00 +0000 https://status.synteq.com/maintenance/cmlu76wjm08z5mdbbjri18k1f https://status.synteq.com/maintenance/cmlu76wjm08z5mdbbjri18k1f Dedicated Server Control Panel [NON IMPACTING] Type: Maintenance Duration: 8 hours and 51 minutes Affected Components: Dedicated Server Control Panel Feb 12, 07:00:00 GMT+0 - Identified - We are performing some networking changes that, while they are not expected to impact our Dedicated Server Control Panel, may affect it. Feb 12, 06:56:02 GMT+0 - Identified - Maintenance is now in progress. Feb 12, 15:47:29 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 8 hours and 51 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are performing some networking changes that, while they are not expected to impact our Dedicated Server Control Panel, may affect it..</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>06:56:02</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>15:47:29</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 12 Feb 2026 07:00:00 +0000 https://status.synteq.com/maintenance/cmlj3u7sy00kmn380x0wtfgpg https://status.synteq.com/maintenance/cmlj3u7sy00kmn380x0wtfgpg WA Hypervisor - 47-DJ-U27 - Maintenance Type: Maintenance Duration: 1 day, 16 hours and 12 minutes Affected Components: 47-DJ-U27 Feb 3, 14:00:00 GMT+0 - Identified - Due to age of this node along with recurring issues with some GPUs, we are going to be migrating customers to a newer node and decommission this one. Feb 3, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 5, 06:11:54 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 day, 16 hours and 12 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Due to age of this node along with recurring issues with some GPUs, we are going to be migrating customers to a newer node and decommission this one..</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>06:11:54</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 3 Feb 2026 14:00:00 +0000 https://status.synteq.com/maintenance/cml5xegey0107nbpyfzyh33py https://status.synteq.com/maintenance/cml5xegey0107nbpyfzyh33py Virtualization Control Server Update Type: Maintenance Duration: 6 minutes Affected Components: Virtualization Control Panel Jan 10, 21:50:00 GMT+0 - Identified - We need to update our virtualization control server in order to bring up new hypervisors online. This should not affect any customer servers, but the virtualization control panel may be unavailable for a few minutes. Jan 10, 21:50:12 GMT+0 - Identified - Maintenance is now in progress. Jan 10, 21:56:09 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 6 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>21:50:00</var> GMT+0</small><br><strong>Identified</strong> - We need to update our virtualization control server in order to bring up new hypervisors online. This should not affect any customer servers, but the virtualization control panel may be unavailable for a few minutes..</p> <p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>21:50:12</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>21:56:09</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 10 Jan 2026 21:50:00 +0000 https://status.synteq.com/maintenance/cmk8u9au91hgj9abaigtfsy43 https://status.synteq.com/maintenance/cmk8u9au91hgj9abaigtfsy43 WA Hypervisor - 47-DP-U06 - Emergency Maintenance Type: Maintenance Duration: 1 day, 5 hours and 20 minutes Affected Components: 47-DP-U06 Jan 10, 09:30:00 GMT+0 - Identified - Due to the age of this server and issues that we have encountered, we have decided to do an emergency migration of its VMs to other nodes. This migration will be done one at a time and we expect up to \~5 hours of downtime per TB of HDD storage, as the migration has to be carried out while the VMs are offline. We apologize for the inconvenience. Jan 10, 09:33:55 GMT+0 - Identified - Maintenance is now in progress. Jan 11, 14:53:40 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 day, 5 hours and 20 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>09:30:00</var> GMT+0</small><br><strong>Identified</strong> - Due to the age of this server and issues that we have encountered, we have decided to do an emergency migration of its VMs to other nodes. This migration will be done one at a time and we expect up to \~5 hours of downtime per TB of HDD storage, as the migration has to be carried out while the VMs are offline. We apologize for the inconvenience..</p> <p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>09:33:55</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>14:53:40</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 10 Jan 2026 09:30:00 +0000 https://status.synteq.com/maintenance/cmk83yb5u0jedkzymfslpn64q https://status.synteq.com/maintenance/cmk83yb5u0jedkzymfslpn64q WA Hypervisor - 47-DR-U39 - Emergency Maintenance Type: Maintenance Duration: 2 days, 19 hours and 48 minutes Affected Components: 47-DR-U39 Dec 26, 20:00:00 GMT+0 - Identified - The system needs to be restarted due to a service hang. Dec 26, 20:01:27 GMT+0 - Identified - Maintenance is now in progress. Dec 26, 21:07:47 GMT+0 - Completed - Due to multiple issues that we have encountered with this server in the past, we've decided to do emergency migration of VMs to other nodes. We expect up to \~5 hours of downtime per TB of HDD storage, as the migration has to be carried out while the VMs are off. This migration will be done on a one-by-one basis. Type: Maintenance

Duration: 2 days, 19 hours and 48 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - The system needs to be restarted due to a service hang..</p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>20:01:27</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>21:07:47</var> GMT+0</small><br><strong>Completed</strong> - Due to multiple issues that we have encountered with this server in the past, we've decided to do emergency migration of VMs to other nodes. We expect up to \~5 hours of downtime per TB of HDD storage, as the migration has to be carried out while the VMs are off. This migration will be done on a one-by-one basis. .</p> ]]> Fri, 26 Dec 2025 20:00:00 +0000 https://status.synteq.com/maintenance/cmjnarsw50hy96ruulkvnvs8m https://status.synteq.com/maintenance/cmjnarsw50hy96ruulkvnvs8m PA: Firewall Maintenance [NON-IMPACTING] Type: Maintenance Duration: 2 hours and 42 minutes Affected Components: Core Network: PA Dec 22, 17:00:00 GMT+0 - Identified - We will be performing some maintenance on one of our firewall servers that should not impact the majority of our customers. Some sites/panels may temporarily be unavailable during this period but services should remain operational. If you have any questions or issues, please reach out to our support team. Dec 22, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 22, 19:41:47 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 2 hours and 42 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing some maintenance on one of our firewall servers that should not impact the majority of our customers. Some sites/panels may temporarily be unavailable during this period but services should remain operational. If you have any questions or issues, please reach out to our support team..</p> <p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>19:41:47</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 22 Dec 2025 17:00:00 +0000 https://status.synteq.com/maintenance/cmjgyogwt04ag7tly6kj69ho6 https://status.synteq.com/maintenance/cmjgyogwt04ag7tly6kj69ho6 Virtualization Control Server Update Type: Maintenance Duration: 13 minutes Affected Components: 47-DK-U21, 47-DP-U01-N3, 47-DN-U09, 47-DM-U30, 47-DM-U23-N1, 47-DR-U10, 47-DQ-U22, 47-DS-U27, 47-DM-U36, 47-DN-U01-N3, 47-DS-U03-N1, 47-DP-U27-N3, 47-DL-U27, 47-DS-U11, 47-DM-U23-N4, 47-DQ-U21, 47-DI-U33, 47-DR-U29-N4, 47-DL-U17-N4, 47-DL-U01, 47-DT-U14, 47-DQ-U05-N3, 47-DR-U09, 47-DM-U15, 47-DQ-U19, 47-DR-U29-N3, 47-DU-U34, 47-DN-U03-N3, 47-DM-U35, A-06-U29, 47-DN-U01-N2, 47-DM-U31-N2, 47-DM-U21-N2, 47-DK-U27, , 47-DS-U01-N3, 47-DM-U16, 47-DN-U03-N1, 47-DM-U23-N3, 47-DQ-U09-N2, 47-DJ-U09, 47-DR-U17, 47-DN-U12, 47-DR-U39, A-06-U03-N4, 47-DI-U27, 47-DM-U23-N2, A-06-U19, A-06-U03-N1, A-06-U27, A-08-U19, 47-DS-U19, 47-DI-U37, 47-DI-U24, 47-DL-U17-N1, 47-DQ-U34, 47-DI-U34, 47-DI-U35, 47-DN-U07, 47-DM-U31-N3, 47-DQ-U23, 47-DQ-U09-N3, 47-DS-U01-N1, 47-DN-U06, Virtualization Control Panel, 47-DM-U21-N1, 47-DP-U21, 47-DP-U12, 47-DQ-U09-N1, 47-DL-U13, 47-DP-U06, 47-DV-U13-N4, 47-DQ-U07-N3, 47-DQ-U07-N1, 47-DQ-U11-N2, 47-DQ-U20, 47-DQ-U07-N2, 47-DP-U27-N4, 47-DQ-U33, 47-DQ-U31, , A-06-U28, A-06-U05-N3, A-06-U07-N2, 47-DL-U39-N4, 47-DL-U05, A-06-U05-N4, A-06-U01, 47-DQ-U11-N1, 47-DS-U01-N4, 47-DS-U03-N2, 47-DR-U40, 47-DM-U27, 47-DL-U37, 47-DQ-U11-N3, 47-DQ-U32, 47-DN-U03-N2, 47-DQ-U05-N4, 47-DL-U17-N3, 47-DM-U31-N1, 47-DQ-U17, 47-DM-U17, 47-DN-U01-N4, 47-DN-U36, 47-DP-U29, 47-DP-U01-N4, 47-DM-U29, 47-DS-U03-N3, 47-DN-U11, 47-DT-U41, 47-DU-U33, 47-DJ-U27, 47-DL-U38, 47-DU-U37, 47-DQ-U09-N4, 47-DM-U21-N4, 47-DM-U23-N2, A-06-U05-N2, 47-DN-U05, A-06-U03-N3, A-06-U02, A-06-U03-N2, A-06-U07-N4, 47-DR-U45, 47-DT-U43-N3, 47-DN-U01-N1, 47-DL-U34, 47-DS-U03-N4, 47-DN-U03-N4, 47-DP-U05, 47-DU-U32, 47-DQ-U11-N4, 47-DQ-U30, 47-DN-U10, 47-DQ-U35, 47-DK-U18, 47-DM-U21-N3, 47-DM-U14, 47-DR-U44, 47-DP-U01-N2, VM Hypervisors - Spokane → VM Hypervisors - Valley Forge → Dec 3, 13:20:00 GMT+0 - Identified - We need to update our virtualization control server in order to bring up new hypervisors online. This should not affect any customer servers, but the virtualization control panel may be unavailable for a few minutes. Dec 2, 13:21:09 GMT+0 - Identified - Maintenance is now in progress. Dec 2, 13:34:20 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 13 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>13:20:00</var> GMT+0</small><br><strong>Identified</strong> - We need to update our virtualization control server in order to bring up new hypervisors online. This should not affect any customer servers, but the virtualization control panel may be unavailable for a few minutes..</p> <p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>13:21:09</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>13:34:20</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 3 Dec 2025 13:20:00 +0000 https://status.synteq.com/maintenance/cmiolw4x600dfkb1gjse7prmy https://status.synteq.com/maintenance/cmiolw4x600dfkb1gjse7prmy WA Hypervisor - 47-DR-U39 - Maintenance Type: Maintenance Duration: 1 hour and 15 minutes Affected Components: 47-DR-U39 Nov 19, 18:00:00 GMT+0 - Identified - This hypervisor has a faulty memory stick that needs to be replaced. We will need to shut down the server during the replacement. Nov 19, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 19, 19:15:16 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 15 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - This hypervisor has a faulty memory stick that needs to be replaced. We will need to shut down the server during the replacement..</p> <p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>19:15:16</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 19 Nov 2025 18:00:00 +0000 https://status.synteq.com/maintenance/cmi28eqr5003ozodvzzkmek9r https://status.synteq.com/maintenance/cmi28eqr5003ozodvzzkmek9r WA Hypervisor - 47-DR-U39 - Emergency Maintenance Type: Maintenance Duration: 1 hour and 51 minutes Affected Components: 47-DR-U39 Nov 7, 00:48:00 GMT+0 - Identified - The system needs to be restarted due to a service hang. Nov 7, 00:49:30 GMT+0 - Identified - Maintenance is now in progress. Nov 7, 02:40:40 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 51 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>00:48:00</var> GMT+0</small><br><strong>Identified</strong> - The system needs to be restarted due to a service hang..</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>00:49:30</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>02:40:40</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 7 Nov 2025 00:48:00 +0000 https://status.synteq.com/maintenance/cmho526nb01fe9xfomkun46d4 https://status.synteq.com/maintenance/cmho526nb01fe9xfomkun46d4 PA: Network Maintenance [Arelion] Type: Maintenance Duration: 20 hours Affected Components: A-06-U29, A-06-U03-N4, A-06-U19, A-06-U03-N1, A-06-U27, A-08-U19, , A-06-U28, A-06-U05-N3, A-06-U07-N2, A-06-U05-N4, A-06-U01, Core Network: PA, A-06-U05-N2, A-06-U03-N3, A-06-U02, A-06-U03-N2, A-06-U07-N4, VM Hypervisors - Valley Forge → Oct 25, 04:00:00 GMT+0 - Identified - Arelion is planning maintenance on their physical fiber infrastructure. Customers should not be impacted aside from all routes transiting Arelion and a reduction in redundancy/capacity during this window, but we expect this to be virtually unnoticeable to end customers. Oct 25, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 26, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 20 hours

Affected Components: , , , , , , , , , , , , , , , , ,

<p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - Arelion is planning maintenance on their physical fiber infrastructure. Customers should not be impacted aside from all routes transiting Arelion and a reduction in redundancy/capacity during this window, but we expect this to be virtually unnoticeable to end customers..</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 26</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 25 Oct 2025 04:00:00 +0000 https://status.synteq.com/maintenance/cmfo31w8l006ytnxcopb7qwpx https://status.synteq.com/maintenance/cmfo31w8l006ytnxcopb7qwpx WA Hypervisor - 47-DR-U39 - Emergency Maintenance Type: Maintenance Duration: 1 hour and 5 minutes Affected Components: 47-DR-U39 Oct 24, 07:23:32 GMT+0 - Completed - Maintenance has completed successfully. Oct 24, 06:15:00 GMT+0 - Identified - The system needs to be restarted due to a service hang. Oct 24, 06:18:16 GMT+0 - Identified - Maintenance is now in progress. Type: Maintenance

Duration: 1 hour and 5 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>07:23:32</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>06:15:00</var> GMT+0</small><br><strong>Identified</strong> - The system needs to be restarted due to a service hang..</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>06:18:16</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> ]]> Fri, 24 Oct 2025 06:15:00 +0000 https://status.synteq.com/maintenance/cmh4gmj3h047dedxhi3gdfd1l https://status.synteq.com/maintenance/cmh4gmj3h047dedxhi3gdfd1l WA Hypervisor - 47-DS-U19 - Emergency Maintenance Type: Maintenance Duration: 35 minutes Affected Components: 47-DS-U19 Oct 16, 15:30:00 GMT+0 - Identified - This hypervisor needs hardware replaced and will be offline for the duration. We apologize for the inconvenience. Oct 16, 16:05:06 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 35 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Identified</strong> - This hypervisor needs hardware replaced and will be offline for the duration. We apologize for the inconvenience..</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>16:05:06</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 16 Oct 2025 15:30:00 +0000 https://status.synteq.com/maintenance/cmgtl097600ijy190ecfl6xn4 https://status.synteq.com/maintenance/cmgtl097600ijy190ecfl6xn4 WA GPU Hypervisors - Emergency Maintenance Type: Maintenance Duration: 2 days, 21 hours and 5 minutes Affected Components: 47-DL-U27, 47-DK-U27, 47-DL-U13, 47-DL-U05 Oct 13, 19:00:00 GMT+0 - Identified - We will be performing emergency maintenance on the following GPU Hypervisors: 47-DK-U09 47-DK-U27 47-DL-U05 47-DL-U09 47-DL-U13 47-DL-U27 47-DS-U07 47-DS-U19 Your VM/services may be temporarily offline while working on your specific server. We apologize for the inconvenience. Oct 13, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 16, 16:05:21 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 2 days, 21 hours and 5 minutes

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 13</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing emergency maintenance on the following GPU Hypervisors: 47-DK-U09 47-DK-U27 47-DL-U05 47-DL-U09 47-DL-U13 47-DL-U27 47-DS-U07 47-DS-U19 Your VM/services may be temporarily offline while working on your specific server. We apologize for the inconvenience..</p> <p><small>Oct <var data-var='date'> 13</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>16:05:21</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 13 Oct 2025 19:00:00 +0000 https://status.synteq.com/maintenance/cmgpga2nu01821oansdyylwo2 https://status.synteq.com/maintenance/cmgpga2nu01821oansdyylwo2 WA Hypervisor - 47-DR-U39 - Emergency Maintenance Type: Maintenance Duration: 30 minutes Affected Components: 47-DR-U39 Sep 23, 07:15:00 GMT+0 - Completed - Maintenance has completed successfully Sep 23, 06:45:00 GMT+0 - Identified - The system needs to be restarted due to a service hang. Sep 23, 06:45:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>07:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>06:45:00</var> GMT+0</small><br><strong>Identified</strong> - The system needs to be restarted due to a service hang..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>06:45:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 23 Sep 2025 06:45:00 +0000 https://status.synteq.com/maintenance/cmfw6ymau00ft2moogpaif69v https://status.synteq.com/maintenance/cmfw6ymau00ft2moogpaif69v PA: Network Maintenance [Arelion] Type: Maintenance Duration: 20 hours Affected Components: , Core Network: PA, A-06-U28, A-06-U03-N4, A-06-U29, A-06-U05-N2, A-06-U03-N2, A-06-U02, A-06-U07-N4, A-06-U05-N3, A-06-U03-N3, A-06-U07-N2, A-06-U19, A-06-U03-N1, A-08-U19, A-06-U01, A-06-U05-N4, A-06-U27, VM Hypervisors - Valley Forge → Sep 20, 04:00:00 GMT+0 - Identified - Arelion is planning maintenance on their physical fiber infrastructure. Customers should not be impacted aside from all routes transiting Arelion and a reduction in redundancy/capacity during this window, but we expect this to be virtually unnoticeable to end customers. Sep 20, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 21, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 20 hours

Affected Components: , , , , , , , , , , , , , , , , ,

<p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - Arelion is planning maintenance on their physical fiber infrastructure. Customers should not be impacted aside from all routes transiting Arelion and a reduction in redundancy/capacity during this window, but we expect this to be virtually unnoticeable to end customers. .</p> <p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 20 Sep 2025 04:00:00 +0000 https://status.synteq.com/maintenance/cmfmriyb4000g45rzv3ra9h3s https://status.synteq.com/maintenance/cmfmriyb4000g45rzv3ra9h3s WA Hypervisor - 47-DL-U34 - Emergency Maintenance Type: Maintenance Duration: 28 minutes Affected Components: 47-DL-U34 Sep 5, 23:19:58 GMT+0 - Completed - Maintenance has completed successfully. Sep 5, 22:52:00 GMT+0 - Identified - We need to perform a disk controller firmware update to avoid potential issues. This will cause the server to restart. We apologize for the inconvenience. Type: Maintenance

Duration: 28 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>23:19:58</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>22:52:00</var> GMT+0</small><br><strong>Identified</strong> - We need to perform a disk controller firmware update to avoid potential issues. This will cause the server to restart. We apologize for the inconvenience..</p> ]]> Fri, 5 Sep 2025 22:52:00 +0000 https://status.synteq.com/maintenance/cmf7fml7o004jg0dzb5724y58 https://status.synteq.com/maintenance/cmf7fml7o004jg0dzb5724y58